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South Africa
Economic Regulation of Transport Act, 2024
Act 6 of 2024
- Published in Government Gazette 50799 on 11 June 2024
- Assented to on 6 June 2024
- There are multiple commencements
- [This is the version of this document from 11 June 2024.]
| Provisions | Status |
|---|---|
| Chapter 1, Part A (section 1–2); Part B, section 3, section 4(2)–(12); Chapter 4, Part A (section 29–45); Part C (section 49–54); Chapter 6, section 71 |
commenced on 1 April 2025
by Proclamation 224 of 2024.
Note: Chapter 1, Part A of Chapter 4, Part C of Chapter 4 except application to the Council, s. 71 & item 2 of Schedule 2 with the exclusion of s. 4 (1), Chapter 2, Chapter 3, Chapter 5, s. 70, Schedule 1, item 1 & items 3 to 7 inclusive of Schedule 2. |
| Chapter 4, Part B (section 46–48) |
commenced on 1 April 2026
by Proclamation 224 of 2024.
Note: Part B of Chapter 4, Part C of Chapter 4 in respect to the Council and item 7 of Schedule 2. |
| Chapter 1, Part B, section 4(1); Chapter 2 (section 5–10); Chapter 3 (section 11–28); Chapter 5 (section 55–69); Chapter 6, section 70 | not yet commenced. |
Chapter 1
Interpretation, purpose and application
Part A – Interpretation
1. Definitions
In this Act unless the context indicates otherwise—“access” means the use of infrastructure, a facility or a resource by an access seeker to provide goods or services to customers of that access seeker;“access agreement” means an agreement between an access seeker and an infrastructure or resource owner, setting out the terms and conditions for access by an access seeker to the infrastructure, resource or facility, excluding any agreement regarding the safe operation of such access that is required by safety legislation;“access seeker” is an individual or an organisation or an agent of an individual that seeks to utilise infrastructure, resource or facility of an infrastructure or resource owner;“Air Traffic and Navigation Services Company” means the Air Traffic and Navigation Services Company Limited established in terms of the Air Traffic and Navigation Services Company Act, 1993 (Act No. 45 of 1993);“Airports Company of South Africa” means the Airports Company Limited established in terms of the Airports Company Act, 1993 (Act No. 44 of 1993);“annual fee” means a fee referred to in section 51(2);“Board” means the governing body of the Transport Economic Regulator-established by section 30;“Cabinet” means the body of the national executive described in section 91 of the Constitution;“Chief Executive Officer” means the person holding the office of Chief Executive Officer of the Regulator, in terms of sections 35 and 36;“Competition Act” means the Competition Act, 1998 (Act No. 89 of 1998);“complainant” means a person who has submitted a complaint to the Regulator in terms of section 15;“confidential information” means trade, business or industrial information that belongs to a person, firm or the State, has a particular economic value, and is not generally available to or known by others;“Constitution” means the Constitution of the Republic of South Africa, 1996;“Council” means the Transport Economic Council, established by section 46;“economic regulation” in respect of this Act means the regulation of markets, entities, facilities or services within the transport sector by determining—(a)the price control for access to facilities or for services;(b)access to facilities or services; and(c)service levels and service conditions;“effective date” means the date upon which this Act came into operation in terms of section 71;“electronic communication” has the meaning set out in section 1 of the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002);“essential facility” means a facility or resource that cannot reasonably be duplicated, and without access to which competitors cannot reasonably provide goods or services to their customers;“Executive Administrative Committee” means the executive structure of the Regulator constituted in terms of section 34(5);“Executive Regulatory Panel” means the executive structure of the Regulator constituted in terms of section 34(4);“facility” means any physical infrastructure used for the transportation of persons or goods within the transport sector;“goods or services”, when used with respect to particular goods or services, includes any other goods or services that are reasonably capable of being substituted for them, taking into account ordinary commercial practice and geographical, technical and temporal constraints;“inspector” means a person who has been appointed as an inspector in terms of section 55(1);“inter-related” has the meaning set out in section 1 of the Companies Act, 2008 (Act No. 71 of 2008);“investigator” means a person who has been appointed as an investigator in terms of section 55(3);“market” means any place or platform where exchange for goods and services at a certain value exists;“market inquiry” has the meaning set out in section 43A of the Competition Act;“market power” means the power of an entity to control prices, or to exclude competition or to behave to an appreciable extent independently of its competitors, customers or suppliers;“Minister” means the Minister responsible for transport matters;“National Land Transport Act” means the National Land Transport Act, 2009 (Act No. 5 of 2009);“National Ports Act” means the National Ports Act, 2005 (Act No. 12 of 2005); “National Ports Authority” means the Authority established in terms of Chapter 2 of the National Ports Act;“organ of state” has the meaning set out in section 239 of the Constitution;“PAIA” means the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000);“Passenger Rail Agency of South Africa” means the Corporation defined in section 1 of the Legal Succession to the South African Transport Services Act, 1989 (Act No. 9 of 1989);“person” includes a juristic person;“POPIA” means the Protection of Personal Information Act, 2013 (Act No. 4 of 2013);“prescribed” means prescribed by regulation;“President” means the President of the Republic of South Africa;“price control” means a method for setting the price that can be charged, or revenue that can be earned, by a regulated entity for the use of or access to its assets, facilities or services, referred to in section 11(2);“prohibited conduct” means an act or omission—(a)which is in contravention of—(i)this Act; or(ii)Any condition attached to a price control that has been determined in terms of this Act; or(b)that constitutes a charge greater than allowed under—(i)a price control that has been determined in terms of this Act; or(ii)an agreement permitted in terms of section 11(9)(c);2. Interpretation
Part B – Purpose and application of Act
3. Purpose of Act
4. Application of Act
Chapter 2
Access to rail infrastructure
5. Determination of access costs and review of access agreements
6. Types of access requests and access fees
7. Contents of access agreements and notification to Regulator
8. Requests for and consideration of access approval by Regulator
9. Decision on access approval
10. Cession, transfer or assignment of access rights
An entity that has been granted access approval in terms of section 9(1) or (2), may cede or transfer any or all of its access rights to a third party, on condition that—Chapter 3
Economic regulation of transport facilities and services
Part A – Price regulation
11. Determination of price controls
12. Extraordinary review of price controls
Part B – Economic oversight of regulated entities
13. Information from regulated entities
14. Regulatory accounting and disclosure requirements
15. Complaints against regulated entities
Part C – Complaint Investigations by Regulator
16. Direct referrals to Council
17. Consideration of complaints by Regulator
18. Outcome of investigation
After receiving a report of an investigation, the Regulator may—19. Consent orders
20. Issuance of compliance notices
21. Directed price control reduction
Part D – Review of Regulator’s Decisions
22. Right to appeal to Council or apply for review
Part E – Hearing procedures
23. Procedure at Council hearings
24. Right to participate in hearing
25. Powers of Council at hearing
The Council may—26. Rules of procedure
Subject to the requirements of this Act, the Council—27. Witnesses
28. Decision at end of hearing
Chapter 4
Establishment of institutions
Part A – Transport Economic Regulator
29. Establishment of Transport Economic Regulator
30. Governance of Transport Economic Regulator
31. Qualifications for Board membership
32. Conduct and conflicts of Board members
33. Resignation, removal from office, and vacancies
34. Regulator’s Executive structures
35. Chief Executive Officer
36. Appointment of Executive Officers
37. Resignation or removal of Executive Officers
38. Functions of Regulator
The Regulator must carry out the functions and exercise the powers assigned to it by or in terms of this Act or any other national legislation and, in particular, must—39. General provisions concerning Regulator
40. Development of codes of practice relating to Act
The Regulator may develop and promote the voluntary use of codes of practice in respect of any matter in order to better achieve the purposes of this Act.41. Promotion of legislative and regulatory reform
42. Research and public information
43. Relations with other regulatory authorities
44. Advice and recommendations to Minister
In addition to any other advice or reporting requirements set out in this Act, the Regulator may—45. Minister may call for inquiries or investigations
Part B – Transport Economic Council
46. Establishment of Transport Economic Council
47. Council members
48. Council functions and procedures
Part C – Administrative matters concerning Regulator and Council
49. Conflicting interests
50. Finances
51. Minister to determine annual fees to be paid by regulated entities
52. Board and Council members remuneration
The Minister, in consultation with the Minister of Finance, must determine the remuneration and benefits of the members of the Board and members of the Council.53. Reviews and reports by Regulator and Council
54. Regulations
Chapter 5
Enforcement of act
Part A – Powers in support of investigation
55. Appointment of inspectors and investigators
56. Subpoena
57. Authority to enter and search under warrant
58. Powers to enter and search
59. Conduct of entry and search
60. Claims that information is confidential
61. Powers of Court
In addition to any other order that it may make under this Act or any other law, a Court considering a matter in terms of this Act may—Part B – Offences and Penalties
62. Breach of confidence
63. Hindering administration of Act
64. Offences relating to Regulator and Council
A person commits an offence who—65. Offences relating to prohibited conduct
66. Penalties
Part C – Miscellaneous matters
67. Civil actions and jurisdiction
68. Limitations of bringing action
69. Serving documents
Unless otherwise provided for in this Act, a notice, order or other document that, in terms of this Act, must be served on a person, is deemed to have been properly served when it has been—Chapter 6
General provisions
70. Consequential amendments and transitional arrangements
71. Short title and commencement
History of this document
01 April 2026
Commenced by
Economic Regulation of Transport Act, 2024: Commencement
Note: Part B of Chapter 4, Part C of Chapter 4 in respect to the Council and item 7 of Schedule 2.
01 April 2025
Commenced by
Economic Regulation of Transport Act, 2024: Commencement
Note: Chapter 1, Part A of Chapter 4, Part C of Chapter 4 except application to the Council, s. 71 & item 2 of Schedule 2 with the exclusion of s. 4 (1), Chapter 2, Chapter 3, Chapter 5, s. 70, Schedule 1, item 1 & items 3 to 7 inclusive of Schedule 2.
11 June 2024 this version
06 June 2024
Assented to
Uncommenced provisions
Legislation provisions that have not yet come into force.
All uncommenced provisions →
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4. Application of Act (1)
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Chapter 2 – Access to rail infrastructure
Chapter 2
Access to rail infrastructure5. Determination of access costs and review of access agreements
(1)Once the Minister has determined, in terms of section 4, that this Act applies to rail infrastructure or facilities, the Regulator must determine the cost of access to that infrastructure or facilities, in terms of section 11. (2)All entities that, immediately before the effective date, had access to rail infrastructure, continues to have such access rights in terms of the existing access agreements. (3)Within one year from the date of the determination contemplated in subsection (1), an infrastructure owner must review all existing agreements that contain provisions that are inconsistent with this Act. (4)An infrastructure owner must lodge all existing agreements that relate to rail infrastructure or facilities with the Regulator within one year from the date of the determination contemplated in subsection (1). 6. Types of access requests and access fees
(1)The following types of access requests may be regulated: (a)use of infrastructure that has been determined in terms of section 4, to run trains; (b)requests to physically interconnect infrastructure with infrastructure that has been determined in terms of section 4; or (c)requests to make investments in order to increase the capacity of infrastructure that has been determined in terms of section 4, where the owner of the said infrastructure has declined to make the requested investment to the requested specifications. (2)The Regulator must prescribe reasonable fees for the processing of access applications, and different fees may be set depending on the type of access requested, and the size and complexity of the access request. 7. Contents of access agreements and notification to Regulator
(1)An access agreement, at a minimum, must contain— (a)the type of access request made; (b)the description of the infrastructure or facility that is subject to the access agreement; (c)the duration of the agreement; (d)the details of all the parties to the agreement; (e)the agreed access fees and associated conditions of service, as well as, any penalties for non-performance that may have been agreed to; (f)dispute resolution mechanisms; and (g)any additional services and fees levied. (2)Before concluding an access agreement, the infrastructure owner must submit, in the prescribed manner and form, a notification to the Regulator detailing the terms of that access agreement and confirming that such terms are consistent with the provisions of this Act. 8. Requests for and consideration of access approval by Regulator
(1)Before approaching the Regulator, an access seeker must first try to negotiate the terms of the access agreement with an infrastructure owner in good faith. (2)If the parties fail to reach an agreement, either party can refer the matter to the Regulator for resolution. (3)When considering the matter referred to the Regulator in terms of subsection (2), the Regulator must invite the infrastructure owner and the access seeker to make written representations to the Regulator, within such period as the Regulator may determine. (4)In determining whether to grant access approval, the Regulator must have regard to the following— (a)whether there is available capacity on the infrastructure or facility; (b)whether the access seeker is able to meet financial and other technical requirements necessary to successfully operate the infrastructure; and (c)whether the applicant has received other regulatory approvals that may be required by or in terms of any law or regulations, or is likely to receive such approvals before the finalisation of its application. (5)When determining whether there is available capacity in the infrastructure or facility, the Regulator must— (a)request written representations from all entities that are currently using the infrastructure or facility— (i)detailing the recent history of utilisation of the infrastructure or facility, and the projected volumes for the ensuing year, and (ii)substantiating the said projections, where possible, with written evidence. (6)The infrastructure owner must provide the Regulator with an updated report of capacity, including— (a)maintenance downtime requirements; (b)technical specifications; (c)route schematics; (d)investment plans on the route; and (e)any other information that the Regulator may need to assess capacity. (7)The Regulator may reassign unused capacity if there is no reasonable prospect of the current user needing that capacity, and if doing so may improve system efficiency. 9. Decision on access approval
(1)The Regulator must grant access approval, if all the requirements set out in section 8(4) are met. (2)The Regulator may grant access approval, even if the requirements of section 8(4)(a) are not met: Provided that the access seeker has given a written undertaking to the Regulator to fund the required investment in infrastructure. (3)If the Regulator grants access approval in terms of subsection (2), the terms of the access agreement must reasonably allow for the access seeker to realise the value of its investment. (4)The Regulator may grant access to the access seeker contemplated in subsection (2), only once the new infrastructure or facility is built. (5)If the Regulator has granted access approval in terms of subsection (1) or (2), the access seeker and the infrastructure owner must enter into an access agreement within a period specified in the access approval, failing which the Regulator must determine the terms of the access agreement. (6)Any party that is aggrieved by a decision of the Regulator in terms of this section, may appeal to the Council against a decision or apply to the Council for a review of the decision, in terms of section 22. 10. Cession, transfer or assignment of access rights
An entity that has been granted access approval in terms of section 9(1) or (2), may cede or transfer any or all of its access rights to a third party, on condition that—(a)the entity must first notify the infrastructure owner and the Regulator of its intention to cede or transfer access rights; (b)the entity ensures that all its obligations remain fulfilled; and (c)third parties may not cede or transfer such access rights to any operator. -
Chapter 3 – Economic regulation of transport facilities and services
Chapter 3
Economic regulation of transport facilities and servicesPart A – Price regulation
11. Determination of price controls
(1)Every regulated entity is subject to price regulation in accordance with a price control determined by the Regulator. (2)The price control for a regulated entity may comprise— (a)a schedule of tariffs, charges, fees, tolls or other amounts that may be imposed by the regulated entity for the use of, or access to, any transport service or facility offered by that regulated entity; (b)a limit on the total amount of revenue it may raise from the facilities and services offered by it; (c)a limit on the return it may derive from the assets utilised by it to provide its facilities and services; or (d)any other appropriate pricing method, including any combination of the methods contemplated in paragraphs (a) to (c). (3)Each regulated entity must submit a proposal to the Regulator, requesting approval of a price control for the facilities and services offered by that regulated entity. (4)When considering a proposal submitted in terms of this section, the Regulator must— (a)consult with interested parties and the public in the prescribed manner; (b)determine whether the proposal is fair and reasonable, after considering all relevant circumstances, including— (i)the regulated entity’s operating efficiency and effectiveness; (ii)the need for investment and security of supply in the regulated market; (iii)the opportunity cost of capital including the average rate of return on other domestic or international facilities or services having similar or comparable risk; (iv)the actual or forecast cost of debt; (v)any reasonable cost differentials between the different types of facilities or services provided, arising due to geographical location or any other characteristic that the Regulator may deem relevant; (vi)the likely effect of the proposed price control on the economy, employment, consumers and small or medium enterprises; (vii)any advantage or disadvantage an operator has as a result of state investments, transfers, laws and regulation; and (viii)any other specific criteria prescribed by regulation. (5)If the proposal for the price control approval relates to a service that is subsidised, the Regulator must consult with a party that is providing a subsidy, in the prescribed manner. (6)The Regulator must consider any requests of the subsidising party, and to the extent possible, in a cost-effective manner, must grant requests for— (a)the details of the price control to be coordinated with the subsidising party’s budget cycle; (b)changes to the service level associated with the price control; (c)slower implementation of price changes, subject to the payment of compensation for the delay to the operator; or (d)access to any data on operator performance collected by the Regulator. (7)If the level of an existing subsidy changes materially, or a subsidy is introduced for a new service, the Regulator, on request by any interested party, may undertake research on the impact of the subsidy on intermodal competition, and provide an opinion to the party providing the subsidy and the requesting party. (8)The Regulator must consider each price control proposal on its merits in terms of subsection (4), and may— (a)determine the price control— (i)as proposed by the regulated entity, with or without conditions; or (ii)as varied by the Regulator, with or without conditions; or (b)require the regulated entity to submit a new or additional request, addressing any concerns that the Regulator may have, which may include a requirement to propose a different price control than originally proposed. (9)When determining a price control, the Regulator may impose conditions that— (a)provide for an annual adjustment to reflect changes in the relevant price index; (b)set service standards and a price rebate mechanism if such service standards are not met in respect of any activity that is subject to the price control; or (c)permit the relevant regulated entity to enter into an agreement with any other person to charge and pay at a rate other than set by the price control, if the deviation from the price control can be justified in terms of a mutually acceptable deviation from standard terms of service, which is associated with changes in the cost of service provision. (10)Before the price control deviation is implemented, the relevant regulated entity must submit, to the Regulator— (a)a calculation of the impact of the proposed price control deviation on the entity’s revenues, costs and profitability, as well as, any other relevant material financial management metrics; (b)a statement declaring whether the proposed price control deviation will materially affect the basis on which the overarching price control is determined; and (c)a statement declaring that other customers of the regulated entity will not be subjected to price increases or reductions in service quality as a result of the proposed price control deviation. (11)Within 15 business days of receipt of the price deviation request contemplated in subsection (10), the Regulator may, within 60 business days review the impact of the proposed price deviation and determine whether or not to approve it. (12)A price control, or any amendment to it, as determined by the Regulator— (a)must be published by the Regulator in the Gazette or in any other appropriate manner; (b)takes effect on a date determined by the Regulator by notice in the Gazette or in any other manner contemplated in paragraph (a); and (c)remains in effect until it has been withdrawn or replaced by a notice in the Gazette or in any other manner contemplated in paragraph (a), subject to— (i)any decision of the Council in terms of section 20, or of a Court after a review in terms of section 28(6); or (ii)any subsequent reduction in terms of section 21. (13)In respect of any facilities or services that are offered by a regulated entity and subject to a price control contemplated in subsection (2)(a), the regulated entity may not charge any person more than the maximum established— (a)in accordance with the price control as determined and published by the Regulator, or as subsequently reduced in terms of section 21; or (b)by agreement to the extent permitted in terms of subsection (9)(c). 12. Extraordinary review of price controls
(1)At any time after a price control takes effect, the Regulator may conduct an extraordinary review if the Regulator is satisfied that unforeseeable changes in economic demand, input costs, technology, the regulatory environment or other similar factors have affected the regulated entity sufficiently to constitute a threat to its economic sustainability during the cun-ent price control period and thus justify an early review of the price control. (2)The Regulator may conduct an extraordinary review in terms of subsection (1) either— (a)on its own initiative; or (b)on application, in the prescribed manner, by— (i)the relevant regulated entity; (ii)the Minister; or (iii)another person directly affected by that price control. (3)Section 11 applies to an extraordinary review in terms of this section. Part B – Economic oversight of regulated entities
13. Information from regulated entities
(1)Each regulated entity must submit to the Regulator, in the prescribed manner and form— (a)statistical information related to the transport facilities or services that it provides, or has licensed others to provide; (b)forecasts of demand for the transport facilities or services that it provides, or has licensed others to provide; (c)development plans for the facilities it operates, or has licensed others to operate, or the services that it provides or has licensed others to provide; and (d)any material change in the control of persons it has licensed to operate facilities or provide services. (2)The Regulator may request any other information that is reasonably required by the Regulator to perform its functions in terms of this Act, including confidential information, subject to section 60. (3)The Regulator must maintain the confidentiality of information provided to the Regulator in terms of this section or any provision of this Act. 14. Regulatory accounting and disclosure requirements
(1)The Regulator must define, develop, publish and administer standards for the preparation and presentation, by regulated entities, of financial and other relevant information to be considered in any price control determination or review, including the criteria to be used for the valuation and allocation of assets by regulated entities. (2)Each regulated entity must submit financial and other relevant information to the Regulator in accordance with the standards and criteria established in terms of subsection (1). (3)The Regulator may require a regulated entity to have an independent review of the financial and other relevant information contemplated in this section. (4)A review required in terms of subsection (3) may be carried out by the regulated entity’s auditor, or by an alternative auditor nominated by the Regulator in consultation with the regulated entity. 15. Complaints against regulated entities
(1)Any person may file a complaint with the Regulator, in the prescribed manner and form, alleging that a regulated entity— (a)has unreasonably or improperly refused to issue a licence or amended licence to the complainant; (b)has unreasonably or improperly taken a decision that adversely affects the rights of the complainant; (c)has failed to provide access to transport facilities or services in a non-discriminatory, fair and transparent manner; (d)treats its own operations or those of its subsidiary, more favourably than, and derives an unfair competitive advantage over, other providers of services; (e)has failed to meet the service standards attached to a price control; (f)impedes the efficiency of inter-modal transport operations; or (g)has engaged in prohibited conduct. (2)Before submitting a complaint to the Regulator in terms of this section, the complainant, in appropriate cases, must have afforded a regulated entity an opportunity to resolve the complaint. (3)The Regulator must consider or investigate every complaint in accordance with the provisions of Part C, and the regulations. Part C – Complaint Investigations by Regulator
16. Direct referrals to Council
(1)Upon receiving a complaint in terms of section 15(1)(a) or (b), the Regulator— (a)may refer the complaint directly to the Council, to be considered in accordance with this section, if the Regulator has concluded that the complaint does not raise issues of general economic or public policy concern in terms of this Act; or (b)otherwise, must consider the complaint in terms of section 18. (2)If the Regulator refers a complaint to the Council in terms of subsection (1)(a)— (a)the Regulator may not be a party to the Council proceedings; and (b)the Council must consider that complaint as an appeal by the complainant against the decision by the relevant regulated entity. (3)The Council may conduct a hearing of each matter referred to it in terms of this section in accordance with the provisions of section 23. (4)Despite subsection (2)(a), the Council may invite the Regulator to provide any information that the Council may consider relevant to the proceedings in terms of subsection (3). (5)After considering a complaint referral under this section, the Council must confirm, set aside or vary the decision by the regulated entity. (6)If the Council has set aside a decision, as contemplated in subsection (5), the relevant regulated entity may consider the matter afresh, having regard to the Council’s reasons for setting aside the decision that was the subject of the complaint, and take a new decision. 17. Consideration of complaints by Regulator
(1)Unless it has referred a complaint to the Council in terms of section 16, the Regulator, upon receiving a complaint, may— (a)issue a notice of non-referral to the complainant in the prescribed form, if the complaint— (i)appears to be frivolous or vexatious; or (ii)does not allege any facts which, if proven, would constitute grounds for a remedy under this Act; (b)refer the complaint to another regulatory authority with jurisdiction over the matter for investigation; or (c)direct an inspector to investigate the complaint as quickly as practicable. (2)At any time, the Regulator, acting on its own initiative, may direct an inspector to commence an investigation into any matter contemplated in section 15(1)(c) to (g), despite not having received a complaint in terms of that section. (3)At any time during an investigation, the Regulator may designate one or more persons to assist the inspector in conducting the investigation. (4)The procedure for conducting an investigation contemplated in this section, may be determined by the Regulator, with due regard to the circumstances of each case. 18. Outcome of investigation
After receiving a report of an investigation, the Regulator may—(a)issue a notice of non-referral to the complainant in the prescribed form; (b)refer the matter to the National Prosecuting Authority, if the Regulator alleges that a person has committed an offence in terms of this Act; (c)propose a draft consent order, in terms of section 19; (d)issue a compliance notice in terms of section 20; or (e)direct a price control reduction, in terms of section 21. 19. Consent orders
(1)If a matter has been investigated by the Regulator, and the Regulator and the respondent agree to the proposed terms of an appropriate order, the Council, without hearing any evidence, may confirm the agreement as a consent order, in accordance with section 48(1)(b), and lodge it with the High Court, for enforcement purposes. (2)Without limiting the generality of subsection (1), a consent order may include a directed price control reduction contemplated in section 21. (3)With the consent of a complainant, a consent order confirmed in terms of subsection (1) may include an award of damages to that complainant. 20. Issuance of compliance notices
(1)Subject to subsection (2), the Regulator may issue a compliance notice, in the prescribed form, to the respondent in any investigation conducted by the Regulator in terms of section 17. (2)A compliance notice contemplated in subsection (1) must set out— (a)the person, association or entity to whom the notice applies; (b)the provision of this Act, or another Act, that has not been complied with, if any; (c)details of the nature and extent of the non-compliance or other reason for issuing the notice; (d)any steps that are required to be taken and the period within which those steps must be taken; and (e)any penalty that may be imposed in terms of this Act if those steps are not taken. (3)A compliance notice issued in terms of this section remains in force until— (a)it is set aside by the Council or a Court; or (b)the Regulator issues a compliance certificate contemplated in subsection (4). (4)If the requirements of a compliance notice issued in terms of subsection (1) have been satisfied, the Regulator must issue a compliance certificate. (5)If a person, association or entity to whom a compliance notice has been issued fails to comply with the notice, the Regulator may either— (a)refer the matter to the National Prosecuting Authority for prosecution as an offence in terms of section 65; or (b)direct a price control reduction, in terms of section 21. (6)Any person, association or entity issued with a notice in terms of this section may appeal to the Council, or apply to the Council for a review, in the prescribed manner and form within— (a)15 business days after receiving that notice; or (b)a longer period as may be allowed by the Council on good cause shown. 21. Directed price control reduction
(1)In the circumstances contemplated in section 18(c), 19(2) or 20(5)(b), the Regulator may direct a reduction in the current applicable price control for any facilities or services provided by a regulated entity. (2)When determining an appropriate reduction, the Regulator must consider the following factors— (a)the nature, duration, gravity and extent of the contravention or other conduct; (b)the market circumstances in which the contravention or other conduct took place; (c)any undue increase in profit directly derived from the contravention or other conduct; (d)any loss or damage suffered by third parties as a result of the contravention or other conduct; (e)any potential negative effect on third parties resulting from the reduction; (f)the ability of such a reduction to correct any economic distortion resulting from the regulated entity’s conduct; (g)any similar previous contraventions or similar conduct by the respondent; and (h)the level of cooperation of the respondent during the investigation. (3)A reduction in terms of this section— (a)applies only from the date on which the Regulator issues a directive in terms of this section; (b)may be either— (i)temporary, for a period determined by the Regulator; or (ii)permanent, until the expiry of the price control that is being reduced; (c)may apply to all, or any particular facilities or services to which the price control applies; and (d)must not be included in the consideration of price controls in the next price control determination cycle. (4)The total annual financial cost of the reduction to the regulated entity may not exceed more than 10% of the entity’s annual turnover of its regulated business during the regulated entity’s preceding financial year. (5)When a reduction has been imposed, the regulated entity must take reasonable steps to publicise the fact of the reduction and the extent, duration and reason for the reduction. Part D – Review of Regulator’s Decisions
22. Right to appeal to Council or apply for review
(1)A person contemplated in subsection (2) may appeal to the Council against, or apply to the Council for a review of, a certificate, notice, determination, ruling or other decision issued or made by the Regulator in respect of— (a)the determination of a price control by the Regulator in terms of Part A of this Chapter; (b)a complaint contemplated in section 16 and investigated by the Regulator in terms of section 17; (c)access to rail infrastructure in terms of section 9; (d)an agreement or a licence contemplated in sections 57(6)(a) and 57(7) of the National Ports Act, respectively; or (e)a directed price control reduction in terms of section 21. (2)The persons who may appeal or apply to the Council for review is any person adversely affected by a certificate, notice, decision, determination or ruling issued or made by the Regulator. (3)After hearing— (a)an appeal from a decision of the Regulator, the Council may confirm the decision, set it aside, modify it or refer it back to the Regulator, subject to section 28; or (b)an application for review of a decision of the Regulator, the Council may confirm the decision or refer the matter back to the Regulator. (4)If requested to do so by an appellant or applicant for review, the Council may issue an order suspending the decision under appeal or review— (a)until the Council has determined the appeal or application for review; or (b)in the case of a directed price control reduction, only if the applicant can demonstrate exceptional circumstances in favour of such an order. Part E – Hearing procedures
23. Procedure at Council hearings
(1)Hearings of any matter by the Council— (a)must be conducted expeditiously and in accordance with the principles of natural justice; and (b)may be conducted as informally as possible, consistent with paragraph (a). (2)The hearing proceedings are open to the public, but the person presiding at the hearing may exclude members of the public, or specific persons or categories of persons, from attending the proceedings— (a)if evidence to be presented is confidential information, but only to the extent that the information cannot otherwise be protected; (b)if the proper conduct of the hearing requires it; or (c)for any other reason that would be justifiable in civil proceedings in a High Court. (3)The Chairperson of the Council must assign each matter referred to the Council to a panel constituted in accordance with section 48(3). 24. Right to participate in hearing
(1)The following persons may participate in any hearing contemplated in this Part, in person or through a legal representative, and may put questions to witnesses and inspect any books, documents or items presented at the hearing: (a)the Regulator; (b)the applicant or complainant; (c)the respondent; (d)the Minister; and (e)any other person who has a material interest in the hearing. 25. Powers of Council at hearing
The Council may—(a)direct or subpoena any person to appear at any specified time and place; (b)question any person under oath or affirmation; (c)subpoena or order any person— (i)to produce any book, document or item necessary for the purposes of the hearing; or (ii)to perform any other act in relation to this Act; and (d)give directions prohibiting or restricting the publication of any evidence given to the Council. 26. Rules of procedure
Subject to the requirements of this Act, the Council—(a)must establish rules for its proceedings; and (b)may determine any matter of procedure for a particular hearing, with due regard to the circumstances of the case. 27. Witnesses
(1)Every person giving evidence at a hearing must answer any relevant question. (2)The law regarding a witness’s privilege in a criminal case in a court of law applies equally to a person who provides information during a hearing. (3)During a hearing, the person presiding may order a person to answer any question, or to produce any article or document, subject to subsection (4). (4)Section 56(4) and (5) apply to any person questioned or any evidence given at a hearing in terms of this section. 28. Decision at end of hearing
(1)Within 20 business days of the conclusion of a hearing, the panel that heard the matter must publish a decision, together with written reasons for the decision on the website. (2)The decision supported by a majority of the members of the Panel is the decision of the Council in that matter. (3)When considering an appeal or review of a price control determined by the Regulator, the Council must— (a)assess the— (i)process followed by the Regulator in approving the price control; and (ii)general reasonableness of the price control; and (b)either affirm the price control as determined by the Regulator or refer the price control back to the Regulator for re-consideration. (4)When considering an appeal or a review of a compliance notice or price control reduction notice, the Council may confirm, modify or cancel all or part of the notice. (5)If the Council confirms or modifies all or part of a compliance notice, the applicant must comply with that notice as confirmed or modified, within the time period specified therein. (6)A decision by the Council may be taken on review to the High Court, subject to its rules. (7)When exercising its powers in terms of section 22(3), the Council may confirm, modify or set aside all or any part of a ruling or decision. -
Chapter 5 – Enforcement of act
Chapter 5
Enforcement of actPart A – Powers in support of investigation
55. Appointment of inspectors and investigators
(1)The Chief Executive Officer— (a)may appoint any suitable employee of the Regulator or any other suitable person employed by the State, as an inspector; and (b)must issue each inspector with a certificate in the prescribed form stating that the person has been appointed as an inspector in terms of this Act. (2)When an inspector performs any function of an inspector in terms of this Act, the inspector— (a)must be in possession of a certificate of appointment issued to that inspector in terms of subsection (1); (b)must show that certificate to any person who— (i)is affected by the inspector’s actions in terms of this Act; and (ii)requests to see the certificate; and (c)has the powers of a peace officer as defined in section 1 of the Criminal Procedure Act, 1977 (Act No. 51 of 1977), and may exercise the powers conferred on a peace officer by law. (3)The Chief Executive Officer may appoint or contract any suitably qualified person, as an investigator, to conduct research, audits, inquiries or other investigations on behalf of the Regulator, but a person appointed in terms of this subsection is not an inspector within the meaning of this Act. 56. Subpoena
(1)At any time during an investigation, but prior to the issuing of a subpoena contemplated in subsection (2), an inspector or investigator must afford the person being investigated with an opportunity to participate in a voluntary inspection. (2)At any time during an investigation being conducted in terms of this Act, the Chief Executive Officer or any other Executive Officer, may— (a)issue a subpoena to any person who is believed to be able to furnish any information on the subject of the investigation, or to have possession or control of any book, document or other object that has a bearing on that subject— (i)to appear before the Regulator, an inspector or investigator, to be questioned at a time and place specified in the subpoena; or (ii)to deliver or produce to the Regulator, an inspector or investigator, any book, document or other object referred to in paragraph (a) at a time and place specified in the subpoena. (3)A subpoena contemplated in subsection (2)— (a)must be signed by the Chief Executive Officer, an Executive Officer or by an employee of the Regulator designated by the Chief Executive Officer; and (b)may be served in the same manner as a subpoena in a criminal case issued by the magistrate’s court. (4)An inspector or investigator before whom a person is summoned to appear, or to whom a person is required to deliver any book, document or other object, may— (a)interrogate and administer an oath to, or accept an affirmation from, the person named in the subpoena; and (b)retain any such book, document or other object for examination, for a period not exceeding two months, or such longer period as the Council, on application and good cause shown, may allow. (5)A person questioned by the Regulator or by an inspector or investigator conducting an investigation must answer each question truthfully and to the best of that person’s ability, but— (a)a person is not obliged to answer any question if the answer is selfincriminating; and (b)the person asking the questions must inform that person of the right set out in paragraph (a). (6)No self-incriminating answer given or statement made by any person to the Regulator, an inspector or investigator exercising powers in terms of this Act, will be admissible as evidence against that person in criminal proceedings against that person instituted in any court, except in criminal proceedings for perjury or in which that person is tried for an offence contemplated in section 63(3) or 64(d), and then only to the extent that the answer or statement is relevant to prove the offence charged. 57. Authority to enter and search under warrant
(1)Ajudge of the High Court or a magistrate may issue a warrant to enter and search any premises that are within the jurisdiction of that judge or magistrate, if, from information on oath or affirmation, there are reasonable grounds to believe that— (a)a contravention of this Act has taken place, is taking place, or is likely to take place on or in those premises; or (b)that anything connected with an investigation in terms of this Act is in the possession of, or under the control of, a person who is on or in those premises. (2)A warrant to enter and search may be issued at any time and must specifically— (a)identify the premises that may be entered and searched; and (b)authorise an inspector or a police officer to enter and search the premises and to do anything listed in section 58. (3)A warrant to enter and search is valid until one of the following events occurs— (a)the warrant is executed; (b)the warrant is cancelled by the person who issued it or, in that person’s absence, by a person with similar authority; (c)the purpose for issuing it has lapsed; or (d)the expiry of one month after the date it was issued. (4)A warrant to enter and search may be executed only during the day, unless the judge, regional magistrate, or magistrate who issued it authorises that it may be executed at night at a time that is reasonable in the circumstances. (5)A person authorised by warrant issued in terms of subsection (2) may enter and search premises named in that warrant. (6)Immediately before commencing with the execution of a warrant, a person executing that warrant must either— (a)if the owner, or person in control, of the premises to be searched is present— (i)provide identification to the owner or that person and explain to the owner or that person the authority by which the warrant is being executed; and (ii)hand a copy of the warrant to the owner, that person or to the person named in it; or (b)if none of those persons referred to in paragraph (a) is present, affix a copy of the warrant to the premises in a prominent and visible place. 58. Powers to enter and search
(1)A person who is authorised under section 57 to enter and search premises may— (a)enter upon or into those premises; (b)search those premises; (c)search any person on those premises if there are reasonable grounds for believing that the person has personal possession of an article or document that has a bearing on the investigation; (d)examine any article or document that is on or in those premises that has a bearing on the investigation; (e)request information about any article or document from the owner of, or person in control of, the premises or from any person who has control of the article or document, or from any other person who may have the information; (f)take extracts from, or make copies of, any book or document that is on or in the premises that has a bearing on the investigation; (g)use any computer system on the premises, or require assistance of any person on the premises to use that computer system, to— (i)search any data contained in or available to that computer system; (ii)reproduce any record from that data; and (h)seize any output from that computer for examination and copying; and (i)attach, and, if necessary, remove from the premises for examination and safekeeping, anything that has a bearing on the investigation. (2)Section 56(5) applies equally to an answer given or statement made to an inspector or police officer in terms of this section. (3)An inspector authorised to conduct an entry and search in terms of section 53 may be accompanied and assisted by a police officer. 59. Conduct of entry and search
(1)A person who enters and searches any premises under section 58 must conduct the entry and search with strict regard for decency and order, and with regard for each person’s right to dignity, freedom, security and privacy. (2)During any search under section 58(1)(c), only a female inspector or police officer may search a female person, and only a male inspector or police officer may search a male person. (3)A person who enters and searches premises under section 58, before questioning anyone— (a)must advise that person of the right to be assisted at the time by an advocate or attorney; and (b)allow that person to exercise that right. (4)A person who removes anything from premises being searched must— (a)issue a receipt for it to the owner of, or person in control of, the premises; and (b)return it as soon as practicable after achieving the purpose for which it was removed. (5)During a search, a person may refuse to permit the inspection or removal of an article or document on the grounds that it contains confidential information. (6)If the owner or person in control of an article or document refuses in terms of subsection (5) to give that article or document to the person conducting the search, the person conducting the search may request the registrar or sheriff of the High Court that has jurisdiction to attach and remove the article or document for safe custody until that court determines whether or not the information is confidential. (7)A police officer who is authorised to enter and search premises under section 58, or who is assisting an inspector who is authorised to enter and search premises under this section may overcome resistance to the entry and search by using as much force as is reasonably required, including breaking a door or window of the premises. (8)Before using force in terms of subsection (7), apolice officer must audibly demand admission and must announce the purpose of the entry, unless it is reasonable to believe that doing so may induce someone to destroy or dispose of an article or document that is the object of the search. (9)The Regulator may compensate anyone who suffers damage because of a forced entry during a search when no one responsible for the premises was present. 60. Claims that information is confidential
(1)When submitting information to the Regulator, or to an inspector or an investigator appointed in terms of this Act, a person may claim that all or part of that information is confidential. (2)Any claim contemplated in subsection (1) must be supported by a written statement explaining why the information is confidential. (3)The Regulator must— (a)consider a claim made in terms of subsection (1); and (b)immediately make a decision on the confidentiality of the information and access to that information, which decision may or may not be supported by reasons. (4)When making any ruling, decision or order in terms of this Act, the Regulator or a Council may take confidential information into account. (5)If any reasons for a decision in terms of this Act would reveal any confidential information, the Regulator or a court must provide a copy of the proposed reasons to the party claiming confidentiality at least seven business days before publishing those reasons. (6)Within seven business days after receiving a copy of proposed reasons in terms of subsection (5), a party may apply to the court for an appropriate order to protect the confidentiality of the relevant information. 61. Powers of Court
In addition to any other order that it may make under this Act or any other law, a Court considering a matter in terms of this Act may—(a)order a person to alter or discontinue any conduct that is inconsistent with this Act; (b)make any order specifically contemplated in this Act; and (c)award damages for collective injury to all or a class of persons generally, to be paid on any terms or conditions that the Court considers just and equitable and suitable to achieve the purposes of this Act. Part B – Offences and Penalties
62. Breach of confidence
(1)It is an offence to disclose any personal or confidential information concerning the affairs of any person obtained— (a)in carrying out any function in terms of this Act; or (b)as a result of initiating a complaint, or participating in any proceedings in terms of this Act. (2)Subsection (1) does not apply to information disclosed— (a)for the purpose of the proper administration or enforcement of this Act; (b)for the purpose of the administration of justice; or (c)at the request of an inspector or regulatory authority entitled to receive the information. 63. Hindering administration of Act
(1)It is an offence to hinder, oppose, obstruct or unduly influence any person who is exercising a power or performing a duty delegated, conferred or imposed on that person by this Act. (2)A person commits an offence who, having been summoned— (a)fails without sufficient cause to appear at the time and place specified or to remain in attendance until excused; or (b)attends as required, but— (i)refuses to be sworn in or to make an affirmation; or (ii)fails to produce a book, document or other item as ordered, if it is in the possession of, or under the control of, that person. (3)A person commits an offence who, having been sworn in or having made an affirmation— (a)fails to answer any question fully and to the best of that person’s ability, subject to section 56(4) and (5); or (b)gives false evidence, knowing or believing it to be false. 64. Offences relating to Regulator and Council
A person commits an offence who—(a)does anything to improperly influence the Regulator concerning any matter connected with an investigation; (b)does anything in obstruction of an investigation that would have been contempt of court if the proceedings had occurred in a court of law; (c)knowingly provides false information to the Regulator or Council; (d)wilfully interrupts the proceedings or misbehaves in the place where a hearing is being conducted; (e)acts contrary to a warrant to enter and search; or (f)without authority, but claiming to have authority in terms of section 55— (i)enters or searches premises; or (ii)attaches or removes an article or document. 65. Offences relating to prohibited conduct
(1)It is an offence to fail to act in accordance with a compliance notice. (2)A regulated entity may not be prosecuted for an offence under subsection (1) if the Regulator has already imposed a price control reduction in terms of section 21 for the particular failure to satisfy a compliance notice. 66. Penalties
(1)Any person convicted of an offence in terms of this Act, is liable to a fine or to imprisonment for a period not exceeding five years, or to both a fine and imprisonment. (2)Despite anything to the contrary contained in any other law, a Magistrate’s Court has jurisdiction to impose any penalty provided for in this section. Part C – Miscellaneous matters
67. Civil actions and jurisdiction
(1)If an agreement, a provision of an agreement, or a notice to which a transaction or agreement is purported to be subject is, in terms of any provision of this Act considered void, that agreement, provision, or notice must be regarded as being of no force or effect at any time, unless a court has declared that the relevant provision of this Act does not apply to the impugned agreement, provision or notice. (2)A person who has suffered loss or damage as a result of prohibited conduct, or dereliction of required conduct— (a)may not assert a claim in a Civil Court for the assessment of the amount or awarding of damages if that person has consented to an award of damages in a consent order; or (b)if entitled to commence an action referred to in paragraph (a), when instituting proceedings, must file with the Registrar or Clerk of the Court a notice from the Chairperson of the Council in the prescribed form— (i)certifying whether the conduct constituting the basis for the action has been found to be prohibited or required conduct in terms of this Act; (ii)stating the date of the Council finding, if any; and (iii)setting out the section of this Act in terms of which the Council made its finding, if any. (3)A certificate referred to in subsection (2)(b) is conclusive proof of its contents. (4)An appeal or application for review against an order made by the Council in terms of this Act suspends any right to commence an action in a Civil Court with respect to the same matter, unless the Court orders otherwise. 68. Limitations of bringing action
(1)A complaint may not be referred or made more than three years after— (a)the act or omission that is the cause of the complaint; (b)the date on which the Regulator became aware, or ought reasonably to have been aware, of the cause of the complaint; or (c)in the case of a course of conduct or continuing practice, the date that the conduct or practice ceased. (2)A complaint may not be referred against any person who is or has been a respondent in proceedings under another section of this Act relating substantially to the same conduct. 69. Serving documents
Unless otherwise provided for in this Act, a notice, order or other document that, in terms of this Act, must be served on a person, is deemed to have been properly served when it has been—(a)hand delivered to that person; (b)sent by electronic mail to that person’s email address; or (c)delivered by registered mail to that person’s registered address. -
70. Consequential amendments and transitional arrangements
70. Consequential amendments and transitional arrangements
(1)The laws referred to in Schedule 1 are hereby amended to the extent set out in that Schedule. (2)The amendment of the laws specified in this section does not affect the transitional arrangements, which are set out in Schedule 2.