South Africa
Tourism Act, 2014
Act 3 of 2014
- Published in Government Gazette 37538 on 7 April 2014
- Assented to on 3 April 2014
- Commenced on 16 June 2014 by Tourism Act, 2014: Commencement
- [This is the version of this document from 7 April 2014.]
Chapter 1
Interpretation and objects
1. Definitions
In this Act, unless the context indicates otherwise—"Board" means the South African Tourism Board contemplated in section 9;"Consumer Protection Act" means the Consumer Protection Act, 2008 (Act No. 68 of 2008);"Council" means the Tourism Grading Council established by section 29;"Department" means the national Department responsible for tourism;"Director-General" means the Director-General of the Department;"MEC" means the member of the executive council of a province who is responsible for tourism in that province;"Minister" means the Cabinet member responsible for tourism;"National Registrar" means the National Registrar of Tourist Guides contemplated in section 48(1);"national tourism sector strategy" means the national tourism sector strategy contemplated in section 4;"organ of state" has the meaning assigned to it in section 239 of the Constitution of the Republic of South Africa, 1996;"prescribed" means prescribed by regulation;"Provincial Registrar" means a Provincial Registrar of Tourist Guides contemplated in section 49(1);"Public Finance Management Act" means the Public Finance Management Act, 1999 (Act No. 1 of 1999);"regulation" means a regulation made by the Minister under this Act;"this Act" includes the norms and standards contemplated in section 7 and the regulations;"Tourism Complaints Officer" means the Tourism Complaints Officer designated as such by the Minister under section 45; and"tourist guide" means any person registered as such under section 50 and who for reward accompanies any person who travels within or visits any place within the Republic and who furnishes such person with information or comments.2. Objects of Act
3. Conflict with other laws and binding force of Act
Chapter 2
National tourism sector strategy, norms and standards, codes of good practice
4. National tourism sector strategy
5. National tourism information and monitoring system
The Minister must establish a national tourism information and monitoring system for—6. Information on tourism businesses
7. Norms and standards for tourism
8. Codes of good practice for tourism
The Minister may, by notice in the Gazette, issue codes of good practice to—Chapter 3
South African Tourism Board
9. Continued existence of South African Tourism Board
The South African Tourism Board, established by section 2 of the Tourism Act, 1993 (Act No. 72 of 1993), continues to exist as a juristic person despite the repeal of that Act by section 62.10. Functions of Board
11. Powers of Board
Without derogating from its power generally to perform legal acts as a juristic person, the Board may—12. Delegations and assignments by Board
13. Composition of Board
14. Term of office of members of Board
15. Disqualification from membership of Board
16. Vacation of office and filling of vacancies
17. Remuneration of members of Board
A member of the Board who is not in the full-time employment of the State may be paid such remuneration and allowances as may be determined by the Minister with the approval of the Cabinet member responsible for finance.18. Board meetings
19. Conduct of meetings
20. Resolution without meeting
21. Funds of Board
22. Application of Public Finance Management Act to Board
The Public Finance Management Act applies to the Board.23. Committees of Board
The Board may establish any committee to assist the Board in the performance of its functions and must determine its composition and terms of reference.24. Appointment and responsibilities of chief executive officer of Board
25. Employment contract and performance agreement of chief executive officer
26. Resignation and dismissal of chief executive officer and appointment of acting chief executive officer
27. Employment and remuneration policy of Board and appointment of staff
Chapter 4
Grading system
28. National grading system for tourism
29. Establishment of Tourism Grading Council
The Tourism Grading Council is hereby established.30. Main function of Council and oversight and accountability
31. Composition of Council
32. Term of office of members of Council
33. Disqualification from membership of Council
Section 15 applies to a member of the Council with the changes required by the context.34. Vacation of office and filling of vacancies
35. Remuneration of members of Council
Section 17 applies to a member of the Council with the changes required by the context.36. Council meetings
37. Funds of Council
Section 21 applies to the Council with the changes required by the context38. Application of Public Finance Management Act to Council
The Public Finance Management Act applies to the Council.39. Committees of Council
The Council may establish any committee to assist the Council in the performance of its functions and must determine its composition and terms of reference.40. Appointment and functions of chief quality assurance officer of Council
41. Employment contract and performance agreement of chief quality assurance officer
42. Resignation and dismissal of chief quality assurance officer and appointment of acting chief quality assurance officer
Section 26 applies to the chief quality assurance officer and an acting chief quality assurance officer of the Council with the changes required by the context, except that the reference in section 26(4)(b) to section 27(1) must be read as a reference to section 43(1).43. Employment and remuneration policy of Council and appointment of staff
44. Assignment of oversight and functions of Council
Chapter 5
Tourism protection
45. Designation of Tourism Complaints Officer
46. Accreditation of scheme
47. Duties of Tourism Complaints Officer in respect of tourists’ complaints
Upon receiving a complaint in respect of any tourism services, facilities or products the Tourism Complaints Officer must—Chapter 6
Tourist guides
48. National Registrar of Tourist Guides
49. Provincial Registrars of Tourist Guides
50. Procedure relating to registration of tourist guides
51. Competence
The competence referred to in section 50 must be determined by the South African Qualifications Authority in accordance with the national qualifications framework contemplated in the National Qualifications Framework Act, 2008 (Act No. 67 of 2008).52. Code of conduct and ethics
53. Reporting of contraventions and lodging of complaints
54. Action by Provincial Registrar regarding disqualification of tourist guides
55. Disciplinary measures
56. Appeals and reviews
57. Prohibitions
58. Disputes
Any dispute or disagreement between the National Registrar and a Provincial Registrar concerning the performance of any of the functions contemplated in sections 49, 50, 52, 53, 54, 55 or 56 must—Chapter 7
General
59. Offences and penalties
60. Delegations and assignments
61. Regulations
62. Repeal of laws
The following Acts are hereby repealed:63. Transitional provisions and savings
The transitional provisions and savings contained in Schedule 1 must be read and applied as substantive provisions of this Act.64. Short title and commencement
History of this document
16 June 2014
Commenced by
Tourism Act, 2014: Commencement
07 April 2014 this version
03 April 2014
Assented to
Subsidiary legislation
Title | Numbered title |
---|---|
National Tourism Information and Monitoring System Regulations, 2019 | General Notice 102 of 2020 |
Norms and standards for the safe operations of the tourism sector in the context of COVID-19 and other related pandemics | General Notice 696 of 2021 |
Cited documents 8
Legislation 8
Documents citing this one 270
Gazette 247
- Eastern Cape Provincial Gazette dated 2018-02-12 number 3997
- Eastern Cape Provincial Gazette dated 2021-03-08 number 4519
- Gauteng Provincial Gazette dated 2016-03-15 number 89
- Gauteng Provincial Gazette dated 2018-10-24 number 307
- Gauteng Provincial Gazette dated 2020-12-23 number 267
- Limpopo Provincial Gazette dated 2017-07-14 number 2832
- Limpopo Provincial Gazette dated 2019-02-15 number 2973
- Mpumalanga Provincial Gazette dated 2014-07-09 number 2331
- Mpumalanga Provincial Gazette dated 2019-08-02 number 3076
- North-West Provincial Gazette dated 2016-09-27 number 7695
- North-West Provincial Gazette dated 2019-05-31 number 8013
- Northern Cape Provincial Gazette dated 2014-04-04 number 1795
- South Africa Government Gazette dated 2014-04-07 number 37538
- South Africa Government Gazette dated 2014-06-06 number 37719
- South Africa Government Gazette dated 2015-01-30 number 38419
- South Africa Government Gazette dated 2015-12-04 number 39475
- South Africa Government Gazette dated 2016-04-15 number 39922 part 1
- South Africa Government Gazette dated 2017-02-24 number 40637
- South Africa Government Gazette dated 2017-07-21 number 40996 part 1
- South Africa Government Gazette dated 2018-04-20 number 41581
- South Africa Government Gazette dated 2018-05-25 number 41650 part 1
- South Africa Government Gazette dated 2018-08-03 number 41811 part 1
- South Africa Government Gazette dated 2018-08-17 number 41839 part 1
- South Africa Government Gazette dated 2018-09-07 number 41887 part 1
- South Africa Government Gazette dated 2018-11-02 number 42010 part 1
- South Africa Government Gazette dated 2019-04-12 number 42391 part 1
- South Africa Government Gazette dated 2019-04-15 number 42404
- South Africa Government Gazette dated 2019-12-06 number 42887 part 1
- South Africa Government Gazette dated 2020-02-21 number 43035
- South Africa Government Gazette dated 2021-01-21 number 44088
- Western Cape Provincial Gazette dated 2015-02-16 number 7353
- Western Cape Provincial Gazette dated 2015-05-18 number 7391
- Western Cape Provincial Gazette dated 2015-06-19 number 7404
- Western Cape Provincial Gazette dated 2015-06-26 number 7410
- Western Cape Provincial Gazette dated 2015-06-26 number 7412
- Western Cape Provincial Gazette dated 2015-06-26 number 7415
- Western Cape Provincial Gazette dated 2015-06-29 number 7414
- Western Cape Provincial Gazette dated 2015-07-02 number 7418
- Western Cape Provincial Gazette dated 2015-07-02 number 7422
- Western Cape Provincial Gazette dated 2015-07-03 number 7420
- Western Cape Provincial Gazette dated 2015-07-03 number 7424
- Western Cape Provincial Gazette dated 2015-07-10 number 7425
- Western Cape Provincial Gazette dated 2015-07-15 number 7427
- Western Cape Provincial Gazette dated 2015-07-15 number 7428
- Western Cape Provincial Gazette dated 2015-07-20 number 7429
- Western Cape Provincial Gazette dated 2015-07-30 number 7461
- Western Cape Provincial Gazette dated 2015-07-31 number 7460
- Western Cape Provincial Gazette dated 2015-08-12 number 7467
- Western Cape Provincial Gazette dated 2015-08-13 number 7468
- Western Cape Provincial Gazette dated 2015-08-21 number 7472
- Western Cape Provincial Gazette dated 2015-08-21 number 7473
- Western Cape Provincial Gazette dated 2015-08-21 number 7474
- Western Cape Provincial Gazette dated 2015-09-01 number 7481
- Western Cape Provincial Gazette dated 2015-09-11 number 7486
- Western Cape Provincial Gazette dated 2015-09-14 number 7489
- Western Cape Provincial Gazette dated 2015-09-18 number 7495
- Western Cape Provincial Gazette dated 2015-09-28 number 7496
- Western Cape Provincial Gazette dated 2015-10-02 number 7502
- Western Cape Provincial Gazette dated 2015-10-07 number 7509
- Western Cape Provincial Gazette dated 2015-10-20 number 7512
- Western Cape Provincial Gazette dated 2015-10-23 number 7515
- Western Cape Provincial Gazette dated 2015-11-03 number 7520
- Western Cape Provincial Gazette dated 2015-11-13 number 7528
- Western Cape Provincial Gazette dated 2015-12-01 number 7539
- Western Cape Provincial Gazette dated 2015-12-04 number 7540
- Western Cape Provincial Gazette dated 2016-01-15 number 7553
- Western Cape Provincial Gazette dated 2016-02-01 number 7558
- Western Cape Provincial Gazette dated 2016-02-12 number 7564
- Western Cape Provincial Gazette dated 2016-02-12 number 7565
- Western Cape Provincial Gazette dated 2016-03-11 number 7581
- Western Cape Provincial Gazette dated 2016-03-15 number 7585
- Western Cape Provincial Gazette dated 2016-04-15 number 7604
- Western Cape Provincial Gazette dated 2016-04-25 number 7609
- Western Cape Provincial Gazette dated 2016-06-01 number 7622
- Western Cape Provincial Gazette dated 2016-06-17 number 7629
- Western Cape Provincial Gazette dated 2016-07-01 number 7647
- Western Cape Provincial Gazette dated 2016-07-22 number 7654
- Western Cape Provincial Gazette dated 2016-09-02 number 7667
- Western Cape Provincial Gazette dated 2016-09-19 number 7681
- Western Cape Provincial Gazette dated 2016-09-30 number 7683
- Western Cape Provincial Gazette dated 2016-09-30 number 7684
- Western Cape Provincial Gazette dated 2016-10-28 number 7696
- Western Cape Provincial Gazette dated 2016-11-04 number 7698
- Western Cape Provincial Gazette dated 2016-11-08 number 7701
- Western Cape Provincial Gazette dated 2016-11-18 number 7703
- Western Cape Provincial Gazette dated 2016-11-25 number 7706
- Western Cape Provincial Gazette dated 2017-01-12 number 7716
- Western Cape Provincial Gazette dated 2017-01-27 number 7721
- Western Cape Provincial Gazette dated 2017-02-10 number 7729
- Western Cape Provincial Gazette dated 2017-02-24 number 7735
- Western Cape Provincial Gazette dated 2017-03-03 number 7741
- Western Cape Provincial Gazette dated 2017-03-10 number 7743
- Western Cape Provincial Gazette dated 2017-06-02 number 7775
- Western Cape Provincial Gazette dated 2017-07-21 number 7797
- Western Cape Provincial Gazette dated 2017-08-18 number 7809
- Western Cape Provincial Gazette dated 2017-08-25 number 7813
- Western Cape Provincial Gazette dated 2017-08-30 number 7815
- Western Cape Provincial Gazette dated 2017-09-01 number 7816
- Western Cape Provincial Gazette dated 2017-09-01 number 7821
- Western Cape Provincial Gazette dated 2017-09-11 number 7824
- Western Cape Provincial Gazette dated 2017-09-15 number 7826
- Western Cape Provincial Gazette dated 2017-11-10 number 7845
- Western Cape Provincial Gazette dated 2017-11-17 number 7847
- Western Cape Provincial Gazette dated 2017-11-24 number 7849
- Western Cape Provincial Gazette dated 2018-01-19 number 7865
- Western Cape Provincial Gazette dated 2018-01-31 number 7868
- Western Cape Provincial Gazette dated 2018-02-16 number 7881
- Western Cape Provincial Gazette dated 2018-02-22 number 8046
- Western Cape Provincial Gazette dated 2018-02-23 number 7883
- Western Cape Provincial Gazette dated 2018-03-02 number 7885
- Western Cape Provincial Gazette dated 2018-03-06 number 7892
- Western Cape Provincial Gazette dated 2018-03-16 number 7899
- Western Cape Provincial Gazette dated 2018-03-23 number 7901
- Western Cape Provincial Gazette dated 2018-04-06 number 7906
- Western Cape Provincial Gazette dated 2018-04-06 number 7910
- Western Cape Provincial Gazette dated 2018-05-11 number 7927
- Western Cape Provincial Gazette dated 2018-05-18 number 7929
- Western Cape Provincial Gazette dated 2018-05-25 number 7932
- Western Cape Provincial Gazette dated 2018-06-08 number 7938
- Western Cape Provincial Gazette dated 2018-06-15 number 7941
- Western Cape Provincial Gazette dated 2018-06-22 number 7945
- Western Cape Provincial Gazette dated 2018-07-13 number 7956
- Western Cape Provincial Gazette dated 2018-07-27 number 7963
- Western Cape Provincial Gazette dated 2018-08-10 number 7968
- Western Cape Provincial Gazette dated 2018-08-31 number 7974
- Western Cape Provincial Gazette dated 2018-09-28 number 7983
- Western Cape Provincial Gazette dated 2018-09-28 number 7985
- Western Cape Provincial Gazette dated 2018-10-19 number 7993
- Western Cape Provincial Gazette dated 2018-10-26 number 7995
- Western Cape Provincial Gazette dated 2018-11-09 number 8001
- Western Cape Provincial Gazette dated 2018-11-16 number 8003
- Western Cape Provincial Gazette dated 2018-11-23 number 8009
- Western Cape Provincial Gazette dated 2018-12-05 number 8014
- Western Cape Provincial Gazette dated 2018-12-07 number 8016
- Western Cape Provincial Gazette dated 2018-12-14 number 8024
- Western Cape Provincial Gazette dated 2019-01-18 number 8029
- Western Cape Provincial Gazette dated 2019-02-01 number 8035
- Western Cape Provincial Gazette dated 2019-03-01 number 8055
- Western Cape Provincial Gazette dated 2019-03-08 number 8060
- Western Cape Provincial Gazette dated 2019-03-15 number 8062
- Western Cape Provincial Gazette dated 2019-03-22 number 8067
- Western Cape Provincial Gazette dated 2019-04-05 number 8072
- Western Cape Provincial Gazette dated 2019-04-15 number 8083
- Western Cape Provincial Gazette dated 2019-04-18 number 8084
- Western Cape Provincial Gazette dated 2019-04-26 number 8087
- Western Cape Provincial Gazette dated 2019-05-07 number 8094
- Western Cape Provincial Gazette dated 2019-05-17 number 8098
- Western Cape Provincial Gazette dated 2019-05-24 number 8101
- Western Cape Provincial Gazette dated 2019-06-14 number 8111
- Western Cape Provincial Gazette dated 2019-07-05 number 8121
- Western Cape Provincial Gazette dated 2019-08-13 number 8139
- Western Cape Provincial Gazette dated 2019-08-23 number 8141
- Western Cape Provincial Gazette dated 2019-09-27 number 8153
- Western Cape Provincial Gazette dated 2019-09-27 number 8154
- Western Cape Provincial Gazette dated 2019-10-04 number 8159
- Western Cape Provincial Gazette dated 2019-10-18 number 8164
- Western Cape Provincial Gazette dated 2019-11-01 number 8169
- Western Cape Provincial Gazette dated 2019-11-08 number 8172
- Western Cape Provincial Gazette dated 2019-11-15 number 8002
- Western Cape Provincial Gazette dated 2019-11-15 number 8179
- Western Cape Provincial Gazette dated 2019-11-22 number 8180
- Western Cape Provincial Gazette dated 2019-11-29 number 8182
- Western Cape Provincial Gazette dated 2020-01-10 number 8190
- Western Cape Provincial Gazette dated 2020-01-22 number 8192
- Western Cape Provincial Gazette dated 2020-01-31 number 8200
- Western Cape Provincial Gazette dated 2020-03-25 number 8226
- Western Cape Provincial Gazette dated 2020-03-27 number 8227
- Western Cape Provincial Gazette dated 2020-05-22 number 8239
- Western Cape Provincial Gazette dated 2020-05-29 number 8240
- Western Cape Provincial Gazette dated 2020-06-05 number 8245
- Western Cape Provincial Gazette dated 2020-06-12 number 8249
- Western Cape Provincial Gazette dated 2020-06-19 number 8252
- Western Cape Provincial Gazette dated 2020-06-25 number 8255
- Western Cape Provincial Gazette dated 2020-06-26 number 8254
- Western Cape Provincial Gazette dated 2020-06-26 number 8256
- Western Cape Provincial Gazette dated 2020-06-29 number 8258
- Western Cape Provincial Gazette dated 2020-07-10 number 8268
- Western Cape Provincial Gazette dated 2020-07-10 number 8270
- Western Cape Provincial Gazette dated 2020-07-17 number 8271
- Western Cape Provincial Gazette dated 2020-07-17 number 8273
- Western Cape Provincial Gazette dated 2020-07-24 number 8275
- Western Cape Provincial Gazette dated 2020-08-07 number 8305
- Western Cape Provincial Gazette dated 2020-08-18 number 8310
- Western Cape Provincial Gazette dated 2020-08-24 number 8312
- Western Cape Provincial Gazette dated 2020-09-04 number 8320
- Western Cape Provincial Gazette dated 2020-09-10 number 8321
- Western Cape Provincial Gazette dated 2020-10-19 number 8337
- Western Cape Provincial Gazette dated 2020-11-13 number 8351
- Western Cape Provincial Gazette dated 2020-11-13 number 8353
- Western Cape Provincial Gazette dated 2020-11-16 number 8354
- Western Cape Provincial Gazette dated 2020-11-26 number 8359
- Western Cape Provincial Gazette dated 2020-12-11 number 8365
- Western Cape Provincial Gazette dated 2020-12-11 number 8366
- Western Cape Provincial Gazette dated 2020-12-11 number 8367
- Western Cape Provincial Gazette dated 2021-01-29 number 8374
- Western Cape Provincial Gazette dated 2021-02-11 number 8382
- Western Cape Provincial Gazette dated 2021-02-11 number 8383
- Western Cape Provincial Gazette dated 2021-02-12 number 8386
- Western Cape Provincial Gazette dated 2021-02-16 number 8388
- Western Cape Provincial Gazette dated 2021-05-10 number 8428
- Western Cape Provincial Gazette dated 2021-05-11 number 8429
- Western Cape Provincial Gazette dated 2021-06-04 number 8442
- Western Cape Provincial Gazette dated 2021-06-23 number 8451
- Western Cape Provincial Gazette dated 2021-07-09 number 8461
- Western Cape Provincial Gazette dated 2021-07-20 number 8464
- Western Cape Provincial Gazette dated 2021-09-17 number 8492
- Western Cape Provincial Gazette dated 2021-09-17 number 8494
- Western Cape Provincial Gazette dated 2021-09-23 number 8495
- Western Cape Provincial Gazette dated 2021-09-30 number 8498
- Western Cape Provincial Gazette dated 2021-10-19 number 8507
- Western Cape Provincial Gazette dated 2021-11-12 number 8518
- Western Cape Provincial Gazette dated 2021-11-12 number 8519
- Western Cape Provincial Gazette dated 2021-11-26 number 8524
- Western Cape Provincial Gazette dated 2021-12-14 number 8529
- Western Cape Provincial Gazette dated 2022-02-11 number 8550
- Western Cape Provincial Gazette dated 2022-02-25 number 8555
- Western Cape Provincial Gazette dated 2022-03-04 number 8558
- Western Cape Provincial Gazette dated 2022-03-11 number 8564
- Western Cape Provincial Gazette dated 2022-03-14 number 8568
- Western Cape Provincial Gazette dated 2022-03-14 number 8569
- Western Cape Provincial Gazette dated 2022-05-06 number 8587
- Western Cape Provincial Gazette dated 2022-06-02 number 8598
- Western Cape Provincial Gazette dated 2022-06-08 number 8606
- Western Cape Provincial Gazette dated 2022-06-10 number 8609
- Western Cape Provincial Gazette dated 2022-06-17 number 8615
- Western Cape Provincial Gazette dated 2022-07-08 number 8629
- Western Cape Provincial Gazette dated 2022-07-15 number 8632
- Western Cape Provincial Gazette dated 2022-07-22 number 8634
- Western Cape Provincial Gazette dated 2022-10-27 number 8671
- Western Cape Provincial Gazette dated 2022-11-11 number 8679
- Western Cape Provincial Gazette dated 2022-11-25 number 8688
- Western Cape Provincial Gazette dated 2023-01-27 number 8705
- Western Cape Provincial Gazette dated 2023-02-17 number 8722
- Western Cape Provincial Gazette dated 2023-03-17 number 8731
- Western Cape Provincial Gazette dated 2023-03-31 number 8738
- Western Cape Provincial Gazette dated 2023-04-06 number 8742
- Western Cape Provincial Gazette dated 2023-04-21 number 8747
- Western Cape Provincial Gazette dated 2023-05-16 number 8757
- Western Cape Provincial Gazette dated 2023-05-26 number 8763
- Western Cape Provincial Gazette dated 2023-06-09 number 8767
- Western Cape Provincial Gazette dated 2023-06-09 number 8768
- Western Cape Provincial Gazette dated 2023-06-15 number 8774
- Western Cape Provincial Gazette dated 2023-07-28 number 8802
- Western Cape Provincial Gazette dated 2023-09-08 number 8823
- Western Cape Provincial Gazette dated 2023-09-28 number 8826
- Western Cape Provincial Gazette dated 2023-10-27 number 8840
- Western Cape Provincial Gazette dated 2023-11-09 number 8848
Judgment 3
- City of Cape Town Metropolitan Municipality v Nu-Way Housing Developments (Pty) Ltd (1139 of 2019) [2021] ZASCA 19 (12 March 2021)
- Monare v SA Tourism and Others (JA45/14) [2015] ZALAC 26 (11 June 2015)
- Pieters and Another v Stemmett and Another (LCC 2022/139) [2023] ZALCC 3 (3 February 2023)
Legislation 20
- Integrated Zoning Scheme
- Land Use Planning
- Limpopo Tourism Act, 2018
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Land Use Planning
- Municipal Planning
- National Tourism Information and Monitoring System Regulations, 2019
- Spatial Planning and Land Use Management
- Zoning Scheme
- Zoning Scheme
- Zoning Scheme
- Zoning Scheme